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Terms & Conditions | smjl Official Gaming Platform Philippines

Effective Date: 2026-08-21

Quick Summary for Players

  • Only users aged 18 or older are permitted to play.
  • Strictly one account per person, household, or device.
  • Account names must exactly match the names on payment methods.
  • Bonuses are subject to specific wagering requirements.
  • Any form of abuse or fraud may lead to withheld funds or account closure.

1. Acceptance of Terms

By accessing or using the smjl platform, you agree to be bound by these Terms and Conditions. These terms constitute a legal agreement between you and the platform operators. If you do not agree with any part of these terms, you must cease using our services immediately.

We reserve the right to update these terms from time to time. Continued use of the platform following any changes indicates your acceptance of the revised terms.

2. Eligibility

To register an account, you must be at least 18 years of age or the legal minimum age required by the laws of the jurisdiction where you reside. By creating an account, you represent that you have the legal capacity to enter into this agreement.

Access to our services may be restricted in certain regions. It is your responsibility to ensure that your use of this platform complies with your local laws.

3. Account Registration and Security

Users must provide accurate and complete information during registration. To maintain security and prevent fraud, verification (KYC) processes may be required before withdrawals are processed.

  • Only one account is permitted per person, household, or IP address.
  • You are solely responsible for maintaining the confidentiality of your login credentials.
  • Any activity performed under your account is deemed to be your own.
  • If you suspect your account has been compromised, contact our support team immediately.

4. Deposits and Withdrawals

We support various payment categories for managing your funds. Please note that all deposits and withdrawals must be made using payment methods registered in the account holder's name.

  • Deposit and withdrawal limits, as well as processing times, are displayed within your account and may vary based on the selected payment method.
  • Our partner payment providers may apply their own terms of service.
  • Full identity verification is mandatory before any payout is approved.

5. Bonuses and Promotions

Promotions are designed to enhance your experience. Each offer is governed by its own specific terms. You can view current offers on our Promotions page.

  • Wagering Requirements: Bonus funds often come with "playthrough" requirements, meaning you must bet the bonus amount a certain number of times before it can be withdrawn as cash.
  • Separation of Funds: Bonus funds are typically treated separately from your cash balance.
  • Betting Limits: Maximum bet limits may apply while a bonus is active.
  • Bonus Abuse: Any attempt to exploit promotions via multiple accounts or fraudulent patterns will be considered bonus abuse.

6. Game Rules and Fair Play

All games on smjl are powered by certified Random Number Generators (RNG) provided by licensed game suppliers to ensure fairness and transparency.

  • Technical glitches or connection interruptions during a round may result in the round being voided and stakes being refunded.
  • Disputed rounds will be investigated based on the game logs provided by the software supplier.

7. Prohibited Activities

To protect the integrity of our platform, the following activities are strictly prohibited:

  • Fraud, collusion, or the use of bots and automation software.
  • Arbitrage, hedge betting, or exploiting technical glitches.
  • Money laundering or using third-party payment methods.
  • Initiating unauthorized chargebacks.

Violation of these rules may lead to immediate account suspension, forfeiture of funds, and permanent banning.

8. Responsible Gambling

We are committed to providing a safe gaming environment. We offer various tools to help you manage your play, including deposit limits, session reminders, and cool-off periods.

Users may request self-exclusion. Please be aware that once a self-exclusion period is set, it cannot be cancelled early. For more details and tools, please visit our Responsible Gaming page.

9. Intellectual Property

All content, including logos, graphics, and software on this website, is the property of smjl or its licensors. Users are prohibited from copying, modifying, or distributing any site content without explicit written permission.

10. Availability and Liability

Our services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free. Maintenance or technical issues may result in temporary downtime.

In the event of obvious errors in displayed odds, account balances, or payouts, smjl reserves the right to correct such errors and adjust balances accordingly.

11. Suspension and Termination

We reserve the right to suspend or close any account for breach of these terms, suspected fraud, or inactivity. During an investigation, account funds may be temporarily frozen. Upon termination, remaining balances will be handled according to the nature of the breach.

12. Data Protection

Your privacy is important to us. We collect and process data to provide and secure our services. For a detailed explanation of how we handle your information, please review our Privacy Policy.

13. Complaints and Disputes

If you have a concern, we encourage you to use our internal complaint channels first. Please provide your account details and a clear description of the issue when submitting a complaint.

We strive to resolve all disputes fairly and promptly. If a dispute remains unresolved, it will be handled in accordance with standard internal review procedures.

14. Changes to These Terms

We may modify these terms to reflect changes in our services or legal requirements. Updates are posted on this page. We recommend checking the effective date regularly to stay informed.

15. Contact Information

For any questions or clarifications regarding these Terms and Conditions, please contact our support team through the official communication channels available on our Support page.